MonLife Venue Closures Update

Dear MonLife Customer

The decision has been made to close all 4 MonLife Leisure Centres from Friday 20th March at 10pm

This was not a decision that has been taken lightly, over the last few weeks staff have been working relentlessly to provide a safe environment for you and we would like to thank you for the support that you have shown them.

Our customers and staff as well as the community are our priority. Due to staff shortages, protecting health, and redistributing resources to support priority areas across Monmouthshire County Council, we have to close until further notice.

Memberships

We would like to reassure you that there will be no direct debit payment taken during the period that the Leisure Centres are closed and we will be automatically freezing your membership from tomorrow. You do not need to do anything we will arrange any alteration to your direct debit payment when we are back open to ensure you have not lost out during the time of closure.

Swimming Lessons

As with the memberships your swimming lesson membership will be automatically frozen. If you have a direct debit with us then we will not be taking any payments during the time that we are closed. As soon as we know when we will re-open we will let you know so that you can restart your swimming lessons at MonLife.

If you have any bookings with us then please bear with us as we will be in touch with you, however if your query is urgent then please call the relevant Leisure Centre

Your health and wellbeing is very important to us and we have been exploring opportunities for you to carry on with your wellbeing journey at home. We have created a MonLife YouTube channel click here where we will be regularly posting videos. As well as this click the following link and you can have free access to World Class Les Mills https://watch.lesmillsondemand.com/at-home-workouts

As a valued customer we would like to thank you for your continued support, we will be dealing with a high volume of calls please bear with us. For further updates please follow is on social media or visit www.MonLife.co.uk

We look forward to welcoming you all back soon