Important Notice: Leisure Management System - Monlife

Important Notice: Leisure Management System

Dear Member,

On behalf of everyone at MonLife we hope that you are healthy and safe at this time. 

We wanted to let you know of a few exciting changes that you may see over the coming weeks while we install the NEW Leisure Management System at our MonLife Active Centres.

Over the last few weeks, we have been working in the background on implementing this new system that will enhance your experience and make managing your membership with us even easier. The new changes are as follows:

  • Faster sign up process if you want to join as a member
  • Effective communication platform through email, push notifications and SMS
  • View, join and pay for any of our Active Membership options via the App and online
  • Easier to view, book and pay for classes or activities whenever it suits you and on any device.
  • View manage and update your personal details.
  • Login using email and password  instead of your membership number
  • Integrated social sharing options allowing you to share details of your bookings  with friends and family.

We would like to reassure you that during the migration from our old Leisure Management System to our new one we are fully GDPR compliant and all of your data  will continue to be safe and secure.

As with all new systems we hope this migration runs smoothly but please bear with us if we experience any technical issues.

Our priority as always is to ensure that this will not impact on your experience.  Our team will be regularly updating our website and social media channels with up to date information.

Please be assured the MonLife team are working tirelessly to get this new system in place and we hope you enjoy the new and improved customer interface.

If you have any questions please email monmemberships@monmouthshire.gov.uk

We would just like to take this opportunity to thank you for your continued support and understanding and we look forward to seeing you soon.